Shipping & Returns

SHIPPING POLICY

please note that we only ship TO ADDRESSES within the uk.

Items will be sent by Royal Mail's Tracked 24 service, at a flat rate of £4.50 to cover p&p

Items will be dispatched within 3-5 days – this is NOT the delivery time. This is the time it will take for me to prepare and package the item to bring to the post office.
Once the parcel has been dropped off at the Royal Mail collection point, delivery to you should take no longer than two days, but is wholly dependant on Royal Mail.
Seadragon Silver is not responsible for any delays outside our control.

Returns are accepted BUT please contact me first, within 14 days of delivery.

Items must be returned within 30 days of delivery or refund will not be issued.

Conditions of return

Buyers are responsible for return postage costs (items must be sent by tracked or registered service).
Refunds will not be issued until item is returned and received.
Please note that postage fees will not be refunded unless the item is found to be faulty or not as described.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
IMPORTANT: If returning item from outside the UK, please use original packaging and clearly mark "RETURNED ITEM" on the item, to avoid incurring VAT and import charges. If charges are incurred, the buyer is responsible and payment will be deducted from any refund.